Toyota Australia Announces Vehicles Added to Takata Airbag Recall

September 29, 2020

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Toyota Australia has today announced it will introduce 6,260 Corolla vehicles produced between March 2003 – October 2005 to the compulsory Takata safety recall campaign. In involved vehicles, the airbag may be faulty and it could kill or seriously injure you and other people in your vehicle.

As the airbag gets older, a combination of high temperatures and humidity can affect airbags with the fault.

If you are involved in a collision, the airbag can go off with too much explosive force, causing sharp metal fragments to shoot out and kill or seriously injure people in the vehicle.

Following an inspection, affected Takata airbag inflators will be replaced with parts produced by an alternate supplier. Parts for this Takata airbag recall are already available to commence replacement.

Affected vehicle owners will be notified by SMS, email and mail and asked to take their vehicle to their closest/preferred Toyota Dealer for repair.

Inspection and, where required, replacement of the front passenger airbag inflator will take approximately two hours. However, depending on the Dealer’s work schedule, it may be necessary to make a vehicle available for a slightly longer time.

All inspection and rectification works will be carried out free of charge.

A list of these additional vehicles involved in the Takata airbag recall, including production periods, can be found below.

Further information about the Takata airbag recalls is available at recalls.toyota.com.au.

If consumers are unsure whether their Toyota vehicle is affected by any of the Takata airbag recall campaigns, they can access the status of their vehicle and recall information at recalls.toyota.com.au or can call the Toyota Recall Campaign on 1800 987 366.

Free of charge translation services are available at www.tisnational.gov.au or the National Relay Service: www.communications.gov.au/what-we-do/phone/services-people-disability/accesshub/national-relay-service is available to assist consumers who are deaf or have a hearing or speech impairment.

Concerns regarding the Takata airbag recalls may be reported to the ACCC at: www.productsafety.gov.au/contact-us/for-consumers/make-an-enquiry

Toyota Australia apologises for any inconvenience caused by the Takata airbag recall campaigns.

Q&A

Q1. Which models represent the additional VINs involved?
A1. Please refer to the table below

Note: Although the involved vehicles are within the above VIN ranges, not all vehicles in these VIN ranges were sold in the Australian market.
(#) indicates additional check digit (alpha or numeric)

Q2. How many vehicles will be added?
A2. 6,260 Toyota Corolla vehicles.

Q3. What is the production period of the involved vehicles?
A3. The involved vehicles were produced between March 2003 – October 2005.

Q4. What is the condition?
A4. In involved vehicles, the airbag may be faulty and it could kill or seriously injure you and other people in your vehicle.
As the airbag gets older, a combination of high temperatures and humidity can affect airbags with the fault. If you are involved in a collision, the airbag can go off with too much explosive force, causing sharp metal fragments to shoot out and kill or seriously injure people in the vehicle.

Q5. What is the function of the inflator?
A5. The inflator is a device contained within the airbag assembly. It contains a solid propellant which is ignited in the event airbag deployment is necessary. When ignited, the solid propellant expands into an inert gas, inflating the airbag.

Q6. Are vehicles for any other Toyota models being added?
A6. No. There are no other Toyota models.

Other Toyota vehicles with affected Takata airbag inflators are already under active recall. Details of the Takata recall campaign can be found at recalls.toyota.com.au

Q7. Are there any warnings that this condition has occurred?
A7. No. There are no warnings that this condition exists.

Q8. What is Toyota going to do?
A8. Toyota will notify owners via SMS, email and mail to make an appointment with any authorised Toyota Dealer to have the vehicle inspected and rectification completed.

Toyota Dealers will perform the inspection and required rectification FREE OF CHARGE to the vehicle owner.

Q9. How long will the repair take?
A9. This repair will take approximately two hours. However, depending upon the Dealer’s work schedule, it may be necessary to make your vehicle available for a longer period of time.

Q10. Will the replacement parts be Takata inflators?
A10. No, the replacement parts for this recall will be manufactured by alternate suppliers (not Takata).

Q11: Am I able to continue to operate my vehicle until this recall is completed?
A11: We urge owners to get in contact with their nearest/preferred dealer to arrange repair as a matter of urgency.

Q12: My vehicle doesn’t appear to have a passenger’s airbag. Should I still contact a Dealer?
A12: To ensure your safety, please present your vehicle to the Dealership who will be happy to inspect and confirm if a passenger’s airbag is fitted.

Q13. What if an owner has additional questions or concerns? A13. The following specialised resources are available for Toyota owners:
• Check the status of their Toyota vehicle and access recall information at recalls.toyota.com.au
• Call the Toyota Recall Campaign Helpline on 1800 987 366. Please quote your 17-digit Vehicle Identification Number (VIN).

Q14. Where can I find my VIN?
A14. VIN number location varies by model. For information on how to find the VIN position specific to your vehicle, please search “vehicle identification number” in the alphabetical index at the rear of your Owner’s Manual.

Q15. Will COVID-19 impact the ability to rectify my vehicle in Melbourne?
A15. In line with Stage 4 advice from the Victorian Government, to keep your vehicle safe, Dealerships in Metropolitan Melbourne are open for recall and service work.

Additional resources available:
• Free of charge translation services: www.tisnational.gov.au
• National Relay Service: www.communications.gov.au/what-we-do/phone/services-people-disability/accesshub/national-relay-service
• Concerns may be reported to the ACCC at: www.productsafety.gov.au/contact-us/for-consumers/make-an-enquiry

Toyota Australia apologises for any inconvenience caused by the Takata airbag recall campaigns.