Toyota Australia Recalls Vehicles Due Brake Booster

December 2, 2020

Toyota Australia has today announced that it will initiate a safety recall involving Diesel HiLux and Fortuner vehicles produced between June 2018 – December 2018 (inclusive). The total number of vehicles involved is 23,957.

Within the brake booster of involved vehicles, the strength of the resin piston could degrade due to improper moulding conditions during production. If this were to occur, repeated operation of the brake pedal may cause the piston to break, potentially causing loss of braking assist and therefore increasing the vehicle stopping distance.

For all involved vehicles, Toyota dealers will inspect the vehicle and if applicable, replace the brake booster assembly free of charge.

It is expected that it will take approximately 3 hours to replace the brake booster assembly. However, depending upon the Dealer’s work schedule, it may be necessary for the owner to make the vehicle available for a longer period of time.

Toyota Australia will provide all owners of involved vehicles details of this safety recall campaign by SMS, email and/or mail to their last known address and phone number. Owners are asked to keep their contact details up to date with Toyota so future communications can be received.

Owners with additional questions or concerns are asked to please contact their local/preferred Toyota Dealer in the first instance or the Toyota Recall Campaign Helpline on 1800 987 366 (Mon-Fri 8.00am-7.00pm AEDT). Please quote your 17-digit Vehicle Identification Number (VIN).

Q1. What models are involved in Australia?
A total of 23,957 HiLux and Fortuner Diesel vehicles are involved in Australia. The involved vehicles are:

Note: Although the involved vehicles are within the above VIN ranges, not all vehicles in these VIN ranges were sold in the Australian market.
(#) indicates additional check digit (alpha or numeric).

Q2. What is the condition?
Within the brake booster of involved vehicles, the strength of the resin piston could degrade due to improper moulding conditions during production. If this were to occur, repeated operation of the brake pedal may cause the piston to break, potentially causing loss of braking assist and therefore increasing the vehicle stopping distance.
a. What is a brake booster?
The brake booster increases the braking assist in response to the force applied on the brake pedal.

Q3. What does the remedy involve?
For all involved vehicles, Toyota dealers will inspect the vehicle and if applicable, replace the brake booster assembly free of charge to customers.

Q4. How long will the remedy take?
It will take approximately 3 hours to replace the brake booster assembly. However, depending upon the Dealer’s work schedule, it may be necessary for the owner to make the vehicle available for a longer period of time.

Q5. When will the labels become available for this recall?
Yes, you can continue to drive your vehicle. In the meantime, if you have any concerns relating to your vehicles brakes, please contact your local/preferred Toyota dealership or the Toyota Recall Campaign Helpline on 1800 987 366 (Mon-Fri 8.00-7.00pm AEDT).

Q6. Can I continue to drive my vehicle until the label is affixed?
Only models mentioned in the VIN range in the table at question 1 are involved in the Australian market.

Q7. Does this condition affect other Toyota models?
Please contact your closest/preferred Toyota dealer to verify if your vehicle is affected. Alternatively, please contact the Toyota Recall Campaign Helpline on 1800 987 366 (Mon-Fri 8.00am-7.00pm AEDT). Please quote your Vehicle Identification Number (VIN).

Q8. My vehicle is in the affected production range. What should I do?
VIN number location varies by model. For information on how to find the VIN position specific to your vehicle, please search “vehicle identification number” in the alphabetical index at the rear of your Owner’s Manual.

Q9. Where can I find my VIN?
You can be assured that Toyota dealers are well-positioned to assist you in ways that prioritise your well-being and that of our dealership staff. For your peace of mind, our dealers have implemented intensive cleaning, hygiene and social-distancing measures, based on best-practice advice from governments and health authorities. Your preferred/local dealer will be able to assist in addressing your specific concern as well as any other questions you may have.

¹Achieved in test conditions for comparison purposes only. Actual fuel consumption varies depending on driving conditions/style, vehicle condition, load and options/accessories fitted. Source: ADR81/02 combined (litres/100km) for auto models.
²Emissions vary depending on driving conditions/style, vehicle condition & options/accessories fitted.
³Product & company names are trademarks of their respective owners.
⁴Toyota Australia reserves the right to vary or discontinue the current interior and exterior colours, trims and colour/trim/model combinations.
⁵Manufacturer’s recommended retail prices provided for media purposes only. Statutory charges or other on-road costs not included.